Text Talk is a two-way SMS and web chat messaging application that enables mobile users and website visitors to engage in two-way chats with a business or organization via ALE’s Rainbow.
Chat messages are handled similar to SMS messaging with the difference being a web-page chat messaging interface is used to initiate the initial message to the Rainbow bubble.
Chat messages are handled similar to SMS messaging with the difference being a web-page chat messaging interface is used to initiate the initial message to the Rainbow bubble.
1. When a new message is received, Text Talk sends the message to a Rainbow bubble.
2. Staff are automatically subscribed to the bubble and all members see the new message and can respond to the mobile phone user or web chat user.
3. Messages can contain alphanumeric characters, hyperlinks and emojis.
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